Visualize data, extract insights, design/manage data pipelines, connect data sources, access real-time insights.
Kapiche
Analyze customer data, uncover needs, and make informed decisions with intuitive dashboard and powerful analytics platform.
Kapiche provides customer intelligence specifically for CX, support and product teams who need to understand their customers across more than just surveys. It allows users to analyse one hundred per cent of customer conversations found in support tickets, reviews, social media and every other channel to prevent churn and accelerate growth. The platform stops the reliance on waiting for CX surveys to magically deliver results by turning scattered feedback into strategic customer intelligence through feedback analytics. This tool is suitable for teams managing multiple sources of customer interaction who require a unified view of their conversations.
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