Automate text classification, detect intent, and analyze text with state-of-the-art models and pretrained word embeddings.
ServiceNow AI Research develops both fundamental and applied research to support AI-powered experiences on the Now Platform. The research team works on predictive analytics, generative and agentic AI, and integrates processes, data and people into seamless workflows. It is intended for organisations that use ServiceNow to improve digital workflow automation.
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