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Chata.ai

Automate customer service queries, generate transcripts, analyze feedback for improved customer satisfaction.

Analytics

Chata.ai provides a privacy-enabled self-service analytics platform that monitors data continuously to deliver real-time, hallucination-free insights to business users. It distinguishes itself by surfacing actionable issues and opportunities rather than merely displaying historical data from traditional business intelligence systems. The solution is certified under ISO 27001 and SOC 2 Type II standards, ensuring sensitive values remain protected and under user control throughout the process. This tool is particularly appropriate for organisations requiring proactive monitoring and high-risk operational visibility.

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