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LiveAgent
Automate customer service, provide omnichannel contact options, and gain customer insights with analytics and reporting.
LiveAgent combines AI chatbot capabilities, live chat functionality, ticketing systems, and call center services into a single platform for delivering seamless customer support. It allows users to resolve a significant portion of conversations automatically using AI while offering human handover options for complex issues. The system supports omnichannel customer service including social media integration and provides advanced features like knowledge bases and auto-ticket resolution.
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